Shipping Policy for DASHNOVAS
Effective Date: February 25, 2025
At DASHNOVAS, we aim to provide a seamless shopping experience, ensuring that your orders are processed and delivered to you as quickly and efficiently as possible. Please review our shipping policy below for important information regarding order processing, delivery, and shipping options.
1. Shipping Locations
We are pleased to offer shipping to a variety of locations worldwide. Whether you’re located within the United Kingdom or internationally, we aim to get your order to you in a timely manner.
2. Order Processing Time
- Orders are processed within 2-3 business days after payment confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.
3. Shipping Methods and Delivery Times
We offer different shipping methods based on your location. Shipping times may vary depending on the destination and shipping method selected.
Domestic Shipping (United Kingdom):
- Standard Delivery: 5-7 business days
- Expedited Delivery: 2-3 business days
International Shipping:
- Standard International Shipping: 7-14 business days (varies by country)
- Expedited International Shipping: 5-7 business days (varies by country)
4. Shipping Costs
Shipping costs are calculated at checkout based on the delivery address and chosen shipping method. The cost will be clearly displayed before you confirm your purchase.
5. Tracking Your Order
Once your order has been shipped, we will send you an email with your tracking number and a link to track the delivery status of your package. You can also log into your account on our website to track your order status.
6. Shipping Restrictions
- We currently ship to most countries worldwide, but there may be restrictions or limitations for specific regions.
- DASHNOVAS is not responsible for any customs duties, taxes, or import fees that may be imposed by the destination country. These additional charges are the responsibility of the customer.
7. Delays in Shipping
While we strive to ship all orders within the expected timeframes, please note that shipping delays may occur due to factors beyond our control, such as customs processing, carrier issues, or weather conditions. We will notify you of any significant delays and work to resolve the situation.
8. Shipping Address Accuracy
Please ensure that your shipping address is correct and complete at the time of checkout. DASHNOVAS is not responsible for delays or issues caused by incorrect or incomplete addresses. If you need to update your shipping address after placing an order, please contact our customer service team immediately at contact@dashnovas.xyz.
9. Lost or Damaged Packages
If your package is lost, stolen, or damaged during shipping, please contact our customer support team as soon as possible. We will work with the carrier to resolve the issue and provide assistance for any claims.
10. Returns Due to Shipping Issues
If your order arrives damaged or you receive an incorrect item, please refer to our Refund and Return Policy for instructions on how to return the item or request a replacement.
11. Contact Us
If you have any questions or need assistance with shipping, please contact our customer support team:
DASHNOVAS
📧 Email: contact@dashnovas.xyz
🌐 Website: https://dashnovas.xyz/