Sales Policy for DASHNOVAS
Effective Date: February 25, 2025
At DASHNOVAS, we strive to provide the best possible service and premium products to our customers. Our Sales Policy is designed to ensure transparency, clarity, and a smooth shopping experience. Please review the following details regarding our sales process.
1. Product Availability
All products listed on our website are subject to availability. While we strive to maintain up-to-date stock information, there may be instances where a product is out of stock or discontinued. In the event that your item is unavailable, we will promptly notify you via email and offer alternatives, a backorder option, or a full refund.
2. Pricing
All prices listed on our website are in GBP (Great British Pounds) unless otherwise specified. Prices are subject to change without notice due to market conditions. Taxes, shipping fees, and other charges may apply and will be calculated during checkout.
- Currency: All transactions are processed in GBP.
- Taxes: Applicable taxes (such as VAT) are included in the product price, as required by law in the United Kingdom.
3. Payment Methods
We accept a variety of payment methods to make your purchase as convenient as possible. Currently, we accept payments through:
- Credit and debit cards (Visa, MasterCard, American Express)
- PayPal
- Other secure payment methods as listed during checkout
Payment is processed at the time of purchase, and your order will only be confirmed once payment is successfully completed.
4. Order Confirmation
Once you have placed an order, you will receive an order confirmation email detailing the items you purchased, their prices, and the shipping address. This email serves as confirmation that we have received your order and will begin processing it.
5. Order Processing & Shipping
We aim to process and ship all orders within 2-3 business days. Shipping times may vary based on your location, and we will provide you with tracking information once your order has been dispatched. Please ensure your shipping address is correct at the time of checkout, as we are unable to make changes after your order has been processed.
- Domestic Shipping: Typically takes 5-7 business days.
- International Shipping: Times may vary depending on the destination. Please allow 7-14 business days for international orders.
6. International Orders
For international orders, you are responsible for any customs duties, taxes, or additional fees imposed by your country. DASHNOVAS is not responsible for any delays caused by customs processing.
7. Order Cancellations
You may cancel your order within 24 hours of placing it, provided that your order has not yet been shipped. To request a cancellation, please contact our customer service team at contact@dashnovas.xyz as soon as possible.
8. Sales & Discounts
Any sales, promotions, or discounts offered by DASHNOVAS are subject to specific terms and conditions. These may include time-limited offers or limited stock availability. Discount codes are valid only during the specified period and cannot be combined with other offers unless stated.
9. Returns & Refunds
Please refer to our Refund and Return Policy for detailed information about returning products or requesting a refund. We offer a 30-day return window for eligible items, and our team will guide you through the process if you wish to return an item.
10. Customer Support
If you have any questions or issues regarding your order, our sales process, or any other inquiries, our customer support team is here to assist you. Contact us at:
DASHNOVAS
📧 Email: contact@dashnovas.xyz
🌐 Website: https://dashnovas.xyz/